Need Windows Server Installation or Remote Windows Server or Active Directory Support?
PCW.GR provides installation, configuration and remote technical support for Microsoft Windows Server and Active Directory environments for businesses.
The initial installation and configuration of the server is carried out at our workshop. Once deployed, ongoing administration, maintenance and troubleshooting can be performed remotely through a secure connection.
This allows us to resolve issues quickly and perform the necessary administrative tasks without requiring an on-site visit to your business.
Windows Server & Active Directory Services
Depending on your business requirements, we can provide:
- Microsoft Windows Server installation and configuration.
- Active Directory Domain Services installation and configuration.
- Creation and management of users and groups in Active Directory.
- Creation and management of Organizational Units (OU).
- User permissions and shared folder management.
- Creation and implementation of Group Policy Objects (GPO).
- DNS configuration and administration.
- DHCP configuration and administration.
- File Server configuration and management.
- Print Server configuration and management.
- Remote Desktop Services (RDS) configuration and support.
- Configuration, scheduling and monitoring of Windows Server Backup.
- Remote troubleshooting of Windows Server and Active Directory environments.
Remote Windows Server Support
Following the initial installation and configuration, Windows Server and Active Directory environments can be managed and supported remotely in most cases.
Using a secure remote connection, we can assist with:
- Creating, modifying or disabling user accounts.
- Resetting passwords and managing user permissions.
- Managing groups and Organizational Units (OU).
- Configuring and applying Group Policy Objects (GPO).
- Troubleshooting Domain logon issues.
- Diagnosing and resolving DNS and DHCP issues.
- Resolving shared folder and file access problems.
- Supporting File Server and Print Server services.
- Supporting Remote Desktop Services (RDS).
- Checking the status of Windows Server backups.
- Diagnosing Windows Server errors and performance issues.
Benefits of Remote Support
Most Windows Server administration and troubleshooting tasks can be carried out remotely.
- Faster response: Troubleshooting can begin immediately without waiting for an on-site visit.
- Reduced downtime: Issues can be resolved quickly, minimizing disruption to your business.
- Secure remote access: All remote connections are established only with your authorization and through secure remote access.
- Simplified administration: Changes to users, permissions and server services can be completed without relocating equipment.
When Can Remote Support Help?
Remote support is ideal when:
- A user cannot log on to the Domain.
- You need to create a new user or modify user permissions.
- Group Policies are not being applied correctly.
- There are DNS or DHCP service issues.
- Users cannot access shared folders or files.
- Problems occur with the File Server or Print Server.
- Remote Desktop Services (RDS) are not functioning properly.
- You need assistance configuring or verifying server backups.
- Your Windows Server is experiencing errors or operational issues.
Windows Server Backup
- Properly configured and regularly monitored backups are essential for protecting business data and server configuration.
- We can configure, schedule and monitor backups using Windows Server Backup, according to your infrastructure and storage requirements.
Note: Creating a backup job does not necessarily guarantee successful data recovery. Regular verification and restore testing are essential to ensure your backups can be successfully restored when needed.
Supporting Businesses Since 2003
- Since 2003, Net On Cosmos | PCW.GR has been providing installation, configuration and technical support services for Microsoft server environments used by businesses.
- Our goal is to ensure the reliable operation of Windows Server and Active Directory environments through proper initial configuration and responsive remote technical support whenever required.
Need Windows Server or Active Directory Support?
- If you’re experiencing problems with your Windows Server or Active Directory environment, or need assistance with installation or configuration, contact us.
- We will evaluate your infrastructure, advise whether the required work can be carried out remotely and recommend the most appropriate solution before any work begins.